About Chadima Furniture and
The CFR Company, we started in 1982. After hearing "What does
CFR mean?" time after time, we changed our name to Chadima
Furniture and Restoration, answering the question once and for all.
Our intent was
to be solely a refinishing company, performing
"restoration" rather than refinishing. Our process of
refinishing is a method that restores rather than refinishes.
our inception, we have diversified many times, and are now a
full-service woodworking company.
Our process of refinishing is a
method that restores rather than refinishes.
When we received our first grand piano to refinish, it was time to
move to bigger facilities more conducive to restoring larger pieces.
We have relocated twice since 1982, and have been in our current
location since 1984.
"I would like to personally thank
for reviewing our company information
and visiting our web
site. I hope you
enjoy our site and find it informative.
Please feel free to contact us in
event you have any
very high standards for our customers. By purchasing high quality
products and tooling, we produce the best result possible.
craftsmanship is unconditionally guaranteed. Our repairs are marked
with the length of the guarantee or a stamp explaining why we cannot
guarantee a particular piece.
With each of our
guaranteed finishes, we will warranty it for the time we list
against naturally cracking, chipping, peeling, fading, water, and
warm heat (not hot heat). Our 5 guaranteed finishes are: 6 months -
5 years – 10 year, and 2 choices of Lifetime (price varies with
each option) All finishes receive a warranty pamphlet with the
applicable finish marked for your particular project. Warranty
pamphlets must be kept and presented upon each individual request
for a damage claim for any and all warranty work. All our finishes
are options that you may choose at the time of your estimate, and
are priced accordingly.
All projects will be done in as timely of a
fashion as possible. One of our most stringent policies is
that WE WILL NOT compromise quality for speed. Projects may
become delayed to do additional unseen work not noticed at the time
of your estimate. We will call all our customers for approval for
unseen work prior to additional billing.
Repairs Covered By Insurance
Claims will be accepted from
businesses or directly from the general public. Chadima Furniture
will perform woodworking services for insurance claims for moving
companies, furniture manufacturers, furniture re-sellers, the
public, or any other claim involved with furniture. Our basic
capability is servicing wood furniture or cabinets, however we will
gladly contract out other services that are furniture related, such
as furniture cleaning or upholstering. We can accept no
responsibility for timeliness of returned claims when we contract
out. We do choose highly reputable businesses with extremely good
qualifications for our contractors.
Personal/General Public Claims -
In the event the general public contacts us and we have not set up
an account for the particular company involved in your claim, we
require the customer to be responsible for the payment of all claim
monies due. The claim company you are dealing with must be first
time approved and have an account set up with us before
services will be rendered to you, if you wish your claim to be paid
by them and not you personally. This can add to the turn around time
for all projects. All personal/public claims should check with your
insurance company to make certain all fees will be reimbursed,
including estimating, pick up and delivery fees. For rates and/or
fees, please contact
us by phone or e-mail.
Business Claims - Please
download our Adobe PDF file for all our terms and policies regarding
claims and payment. You may also call us for direct mailing or fax
to receive our terms.
Policy/Terms - Download the
NOTE: (Adobe Acrobat
Acrobat Reader - Click to
get the free version of Acrobat Reader if you do not have it.
These policies must be downloaded, sent, or faxed to you as well as
thoroughly read, BEFORE we do any work. Once you have read our
policies, please contact us immediately if you have any questions or
limitations, as your claim will begin to be processed immediately
under all of our normal terms listed.
Estimates are good for 30 days only. Unless you have pre-paid,
prices may vary depending on time involved and/or additional repairs
Our payment terms are as follows: 50% down with every
job, balance due on completion of work. We also offer a 10% payment
discount for full payment in advance. We accept personal and
business checks, money orders, cashiers checks and cash. We do not
accept credit cards in our store, however we do allow credit card
payment online through Paypal wherever noted.
During The Process:
Chadima Furniture & Restoration will supply original paint,
stain, and finish products, unless otherwise stated. Any additional
changes in colors, finish, or repairs requested by the customer
after work has begun will result in extra charges. Removing
completed work for a customer change will also result in additional
All payments for residential work not received in our office upon
completion of work will accrue a finance charge of 18% per year, or
1.5% per month, on the unpaid balance. All payments for commercial
work not received in our office on the 30th day after the invoice
date will accrue a finance charge of 18% per year, or 1.5% per
month, on the unpaid balance.
If the process of pickup or delivery becomes delayed due to the
customer, a storage fee of $20.00 per month, per piece, will be
charged to the customer, with a minimum of a one-month charge.
Chadima Furniture & Restoration will deliver free to designated
areas with a minimum order for that area. Call or write for details
about your area. All pieces must be picked up within five (5)
working days if delivery failed due to the customer for any reason.
Finance and storage charges will apply after the 5-day period
In the event legal proceedings are instituted by Chadima Furniture
& Restoration to collect any sums deemed to be overdue, customer
agrees to pay reasonable attorney fees incurred by Chadima Furniture
We will impose a $20.00 charge for checks returned due to
insufficient funds each time the payment of the check is refused.
& Delivery Policies
In the event of multiple requests for a particular item, the first
request and payment we receive will take the item.
We accept MasterCard & Visa online through PayPal wherever
noted. We do not accept credit cards in our store. Personal,
business and cashier's checks, money orders and cash are also
accepted. Please allow 5 working days for your personal or business
check to clear before we pack and ship your items.
Whether you purchase Online or In our Store, You
may pick up your purchase, or we'll pack it and ship it to you. All
freight and carton charges will be FOB Chadima Furniture &
Restoration in Cedar Rapids, Iowa. We do not recommend shipping
valuable antiques. If you must have them shipped, please make sure
that you have specific insurance to cover the value of the
merchandise, as well as the antique value. Items too large to ship
in a single box/container will be disassembled and must be
reassembled upon delivery. Multiple boxes/containers will be used
for larger orders. Local purchases may qualify for free delivery.
Terms must be met for this. Free delivery minimums and delivery
fee's vary from city to city and should be checked with us before
confirming any deliveries.
We reserve the right to re-possess any and all pieces we have worked on if the balance has not been paid in full. Any and all property not paid in full within 30 days of first notice for delivery or customer pick up (by any and all means) will result in the right of re-possession to Chadima Furniture & Restoration. Storage fees, late fees, and all other stated fees will be added to the amount due Chadima Furniture & Restoration. We reserve the right to sell any and all merchandise that is unpaid by the above conditions at a price set by us. Customers who have lost their pieces by re-possession will be required to purchase their item back at our asking price after the 30 day period has elapsed. We also reserve the right to place a mechanics lean on homes where we perform in house jobs.
Sales tax will be charged
Iowa residents - The Current Iowa Sales tax rate of any sale or service.
Out of State orders for goods or services - no tax will be
charged for any goods or orders until a new law is passed requiring
We will impose a $35.00 charge for checks returned due to
insufficient funds each time the payment of the check is refused.